Paperwork, PAYMENT
& REFUND POLICY
OVERNIGHT CAMP
NON-REFUNDABLE DEPOSIT
Registration for all camp sessions requires a minimum deposit of between $175-$250 (depending on the session) to secure the camper’s enrollment in the selected session, we cannot hold spots for campers without payment of a deposit.
The minimum deposit is not refundable in any circumstances as it covers administration costs.
The deposit amounts are calculated and shown during the online registration.
The minimum deposit is non-refundable under any circumstances after the payment deadline.
The minimum deposit and any funds paid towards the session balance may be transferred to another available session (as credit) upon request prior to the deadline set out below. After the deadline, any changes will be treated as a cancellation (see ‘Cancellations’ below).
REMAINING BALANCE & Paperwork Submission DEADLINES
The remainder of the session fee is due on the following schedule:
Summer Camp: Camp forms, medical paperwork and full payment minus the deposit paid are due by June 1st, regardless of the session start date.
Elevate Winter Camp: Camp forms, medical paperwork and full payment minus the deposit paid is due by February 1st.
April Vacation Day Camp: Camp forms, medical paperwork and full payment minus the deposit paid is due by April 1st.
Registrations made after the deadline must be paid in full, and medical records must be provided at the time of registration. If payment is made by physical check, the date received is the date that will be used. In-person delivery is available.
LATE PAYMENTS & PAPERWORK SUBMISSION
For overdue balances and late submission of paperwork (after the deadline), the following will apply:
• A one-time fee of $50.00 per camper
• If the chosen session has a waitlist and your balance has not been paid in full or paperwork is not submitted by the deadline, we may cancel your registration, refund you any payments made, minus the non-refundable deposit, and offer the space to another camper.
SESSION CHANGES AND CREDIT TRANSFERS
The deposit and any funds paid towards the session balance may be transferred to another available session upon request prior to the scheduled deadlines.
CANCELLATIONS
All payments, excluding the deposit, are refundable if a cancellation request is prior to the deadline. If a cancellation is requested after the deadline, a payment may be refundable at the discretion of the camp director as follows:
The enrolled camper cannot attend for medical reasons, upon written evidence from the medical provider; OR
The open spot is filled by a waitlisted camper.
EARLY DEPARTURES/LATE ARRIVALS
• If a camper leaves the session early due to medical reasons, a prorated refund for the balance of the stay (minus the deposit) will be made based upon the number of whole days missed and upon written evidence from the medical provider.
• If a camper leaves or is dismissed from the session early or arrives late for any other reasons, there shall be no refund offered.
OTHER
No refunds will be given:
If a camper is unable to attend due to incomplete paperwork / submission of medical records.
If a camper fails to show up for the session or arrives late.
If a camper goes home due to homesickness.
If a camper goes home for behavioral reasons including bullying and harassment or is unsafe to self or others.
If a camper goes home for displays of verbal and or physical aggression.
If a camper goes home because they cannot follow camp policies and procedures.
DAY CAMP
NON-REFUNDABLE DEPOSIT
Registration for all day camp sessions requires a minimum deposit of $25 per day ($125 per week) to secure the camper’s enrollment, we cannot hold spots for campers without payment.
Registrations made after the deadline must be paid in full at time of registration.
The minimum deposit is not refundable in any circumstances as it covers administration costs.
REMAINING BALANCE
The remainder of the session fee is due on the following schedule:
Summer: Full payment minus the deposit paid is due by June 1, regardless of the session start date.
April Vacation Day Camp: Full payment minus the deposit paid is due by April 1.
Elevate Winter Camp: Full payment minus the deposit paid is due by February 1.
Registrations made after the deadline must be paid in full at time of registration. If payment is made by physical check, the date received is the date that will be used (in-person delivery is available)
LATE PAYMENT & PAPERWORK SUBMISSION
A one time late fee of $50.00 per camper will be assessed for overdue balances and paperwork submitted after the deadline.
If the chosen session has a waitlist and your balance has not been paid in full or paperwork is outstanding, we may cancel your registration, refund to you any payments made, minus the non-refundable deposit, and offer the space to another camper.
session CHANGES AND TRANSFERS
Prior to the deadline, the deposit and any funds paid towards the session balance may be transferred to another available session upon request. After the deadline changes will be treated as a cancellation (please see below).
CANCELLATIONS
All payments, excluding the deposit, are refundable, if a cancellation request is received prior to the deadline. If a cancellation is requested after the deadline, a payment may be refundable at the discretion of the camp director as follows:
The enrolled camper cannot attend for medical reasons, upon written evidence from the medical provider; OR
The open spot is filled by a waitlisted camper
EARLY DEPARTURES/LATE ARRIVALS
• If a camper leaves the session early due to medical reasons, a pro-rated refund for the balance of the session (minus the deposit) will be made based upon the number of whole days missed and upon written evidence from the medical provider.
• If a camper leaves or is dismissed from the session early or arrives late for any other reasons, there shall be no refund offered.
OTHER
No refunds will be given:
If a camper is unable to attend due to incomplete paperwork / submission of medical records.
If a camper fails to show up for the session or arrives late.
If a camper goes home due to homesickness.
If a camper goes home for behavioral reasons including bullying and harassment or is unsafe to self or others.
If a camper goes home for displays of verbal and or physical aggression.
If a camper goes home because they cannot follow camp policies and procedures.
